Information Architecture Projects

Silver Chain

Enhancing Silver Chain's In-Home Services through Statistical Analysis and Intelligent Information Architecture

Redesigning Coca-Cola Amatil's Website for Sustainability and Equality

Enhancing the Order Tracking Experience: A Mixed-Methods Research Approach for MyTelstra App

Improved VLSB+C Website UX

Related Articles

Articles
Polyhierarchy in Information Architecture
Information architecture, MyPass Global, User flow, Usability
Polyhierarchy in Information Architecture
Information architecture, MyPass Global, User flow, Usability

Polyhierarchy can be used to improve the findability of information by making it easier for users to find information that they are looking for. This is because users may have different mental models of how information is organized, and polyhierarchy can accommodate these different mental models.

Read More →
Information architecture, MyPass Global, User flow, Usability
Designing Information Architecture That Works: Lessons from MyTelstra
Information architecture, Mental models, User flow, Telstra, Telco
Designing Information Architecture That Works: Lessons from MyTelstra
Information architecture, Mental models, User flow, Telstra, Telco

In the case study of MyTelstra's order tracking experience, we can see how important it is to understand user mental models when designing information architecture and userflow.

Read More →
Information architecture, Mental models, User flow, Telstra, Telco
The Importance of Understanding User Mental Model when Designing an Information Architecture
Mental models, Information architecture, Telstra, Coca-Cola Amatil, Silverchain
The Importance of Understanding User Mental Model when Designing an Information Architecture
Mental models, Information architecture, Telstra, Coca-Cola Amatil, Silverchain

Understanding user mental models is important in IA design because it helps designers create an IA that aligns with the user's expectations.

Read More →
Mental models, Information architecture, Telstra, Coca-Cola Amatil, Silverchain
The Quest for Seamless User Navigation
Silverchain, Healthcare, Information architecture, A/B testing, Mixed-methods
The Quest for Seamless User Navigation
Silverchain, Healthcare, Information architecture, A/B testing, Mixed-methods

Harnessing the Power of Optimal Workshop to Refine User-Centric Design

Read More →
Silverchain, Healthcare, Information architecture, A/B testing, Mixed-methods

Let’s Start Something that Matters.

> Get in Touch