Daniele Nicoletti 1/10/23 Daniele Nicoletti 1/10/23

The Socratic Method in Qualitative Research

The Socratic Method is a well-known pedagogical and philosophical approach characterised by the use of open-ended questioning and dialogue to stimulate critical thinking, explore ideas, and arrive at deeper insights. While traditionally associated with education and philosophy, the Socratic Method has found a valuable place in the realm of qualitative research.

Daniele Nicoletti 13/9/23 Daniele Nicoletti 13/9/23

Polyhierarchy in Information Architecture

Polyhierarchy can be used to improve the findability of information by making it easier for users to find information that they are looking for. This is because users may have different mental models of how information is organized, and polyhierarchy can accommodate these different mental models.

Daniele Nicoletti 12/9/23 Daniele Nicoletti 12/9/23

Benefits of Using Heuristic Review Frameworks

Heuristic review frameworks are a usability evaluation method that can be used to identify potential usability problems in a user interface (UI). They are quick and cost-effective, making them a good option for organizations with limited resources.

Daniele Nicoletti 12/9/23 Daniele Nicoletti 12/9/23

The Use of Native Patterns in Apps: Jakob's Law and Increased Usability

When users download an app, they have certain expectations about how it will work based on their experiences with other apps. One way to ensure that your app meets these expectations is to use native patterns.

Daniele Nicoletti 10/9/23 Daniele Nicoletti 10/9/23

Designing Information Architecture That Works: Lessons from MyTelstra

In the case study of MyTelstra's order tracking experience, we can see how important it is to understand user mental models when designing information architecture and userflow.

Daniele Nicoletti 9/9/23 Daniele Nicoletti 9/9/23

Attitudinal vs Behavioural. How to Choose the Appropriate Research Method

Attitudinal vs Behavioural Research Methods: A Guide to Choosing the Right Approach

Daniele Nicoletti 9/9/23 Daniele Nicoletti 9/9/23

How Mixed Methods Can Be Used to Avoid Bias

Silverchain used mixed methods research to understand consumer decisions. This helped to minimise recall bias and social desirability bias by identifying the most salient events or experiences for the participants and corroborating the findings

Daniele Nicoletti 9/9/23 Daniele Nicoletti 9/9/23

Reducing Bias in Self-Reporting Research

Self-reporting is a common method of collecting data in research. However, it is important to be aware of the potential for bias in self-reporting.

Daniele Nicoletti 9/9/23 Daniele Nicoletti 9/9/23

The Recall Bias

Recall bias is when people don't remember things accurately or leave out details when talking about past events. It can happen in both quantitative and qualitative research.